Effective Date: May 23, 2025
Last Updated: May 23, 2025
Welcome to HoldemPokerOnlinePlay.com. We value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website and related services.
By using HoldemPokerOnlinePlay.com, you agree to the practices described below. If you disagree with any part of this policy, please discontinue use of our services.
1. Information We Collect
1.1 Personal Information
When you create an account or interact with our services, we may collect the following:
- Full name
- Email address
- Date of birth
- Residential address
- Phone number
- Username and password
- Government-issued identification (for verification)
- Payment information (e.g., credit/debit card, e-wallet, or cryptocurrency)
1.2 Technical and Usage Data
We automatically collect certain data to optimize and secure your experience:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited, session duration, and interaction data
- Referring URLs
- Cookies and similar tracking technologies
1.3 Communication Data
Any time you contact our support team, participate in chatrooms, or respond to surveys, we may retain:
- Chat logs
- Email records
- Support tickets
- Survey responses
2. How We Use Your Information
We process your personal data for the following purposes:
- To register and manage your account
- To verify your identity and age
- To process transactions securely
- To enable gameplay and tournament participation
- To detect and prevent fraud or abuse
- To customize user experience
- To send promotional content (if opted in)
- To comply with legal and regulatory requirements
We use both automated and manual processing to ensure efficient and safe operation of our services.
3. Cookies and Tracking Technologies
We use cookies and other tracking mechanisms to:
- Remember user preferences
- Keep users logged in
- Monitor site performance
- Deliver personalized content and ads
You can manage or disable cookies through your browser settings. Disabling cookies may limit site functionality.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the EU, we process your data under the following legal grounds:
- Consent – for marketing and optional data collection
- Contractual necessity – to deliver services you’ve registered for
- Legal obligation – for compliance with financial and regulatory rules
- Legitimate interests – for fraud prevention, service improvement, and analytics
5. Sharing and Disclosure of Your Data
We do not sell or rent your personal data. However, we may share information with:
5.1 Service Providers
Trusted third-party vendors for hosting, payments, identity verification, analytics, and customer support.
5.2 Legal and Regulatory Authorities
When required to comply with applicable laws, subpoenas, court orders, or government investigations.
5.3 Business Transfers
If our company is acquired or merged, your information may be part of the assets transferred.
6. Data Retention Policy
We retain your personal data only as long as necessary for:
- Fulfilling our contractual and legal obligations
- Resolving disputes
- Maintaining accurate financial and transactional records
Inactive accounts may be archived or deleted after 24 months of inactivity unless legally required to retain them longer.
7. Security Measures
We take data protection seriously and use robust measures to keep your data secure:
- SSL encryption for all data transfers
- Two-factor authentication (2FA) for account access
- Firewalls and DDoS protection
- Regular vulnerability scans and security audits
- Access controls and encryption at rest for sensitive data
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for data processing
- Object to marketing communications
- Transfer your data (data portability)
To make a request, email: [email protected]
We respond to valid requests within 30 days.
9. Marketing Communications
You may receive marketing emails only if you opt in. You can unsubscribe anytime by clicking the link in our emails or adjusting your account settings.
We do not share marketing lists with third parties.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover a child has submitted personal information, we will delete it immediately.
11. International Data Transfers
If you access our services from outside the United States, please note that your data may be processed in the U.S. or other countries with different data protection laws.
We ensure appropriate safeguards under applicable law, such as Standard Contractual Clauses for EU users.
12. Third-Party Links
Our site may link to external websites (e.g., payment providers, partner platforms). We are not responsible for their content or privacy practices. Please review their policies separately.
13. Changes to This Policy
We may update this policy occasionally. Major changes will be posted on this page, and you may be notified via email. Your continued use of the platform indicates your agreement to the updated terms.
Last update: May 23, 2025
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]